Shipping Information
Shipping Policy
* Due to high demand from our ongoing sale, some orders might receive small delays. Thank you for understanding! If you have any further questions or concerns, our support team is open 7 days a week!
shipping times
United States
5-9 business days
Canada
5-9 business days
Australia
5-9 business days
United Kingdom
5-9 business days
New Zealand
5-9 business days
Rest of the world
5-9 business days
Delivery times for countries not specifically mentioned above may vary. For more details on shipping times, select your country at checkout.
when will my order ship out?
All orders are processed and shipped within the first 1-3 business days, followed by the above shipping times.
order tracking
All of our orders come with tracked shipping. As soon as your order ships out, you will receive an e-mail with your order's tracking number (which can take 1-2 days to update).
need help?
If your order hasn't received a tracking update in a while, it's generally due to a courier error, and it will still most likely be delivered in the shipping estimates listed above.
However, if your order exceeded the delivery window listed above or if you need any help, feel free to contact us at support.nova@proton.me
* Please ensure the items included in your order are correctly selected because once your order has been shipped, they cannot be stopped/canceled in transit. You can still apply our 30-day return policy if you decide not to keep part of or all of your order after you receive it.